Delete a user from your EisenVault DMS.
This page is for EisenVault administrators who manage user accounts for a company, school, or other group, or for Cloud Identity administrators.
When a user leaves your organization, you can delete their account. As an administrator, you can transfer files and data owned by the user. Files that the user doesn’t own are not affected.
- Click Admin Tools, and then click Users.
You see the User Search page.
- Search for a user, and then select the user.
- On the User Profile page, click Delete User.
A message prompts you to confirm that you want to delete the user account.
- Click Delete.
If you delete a user
If you delete a user, they can’t access any of your organization’s EisenVault DMS services and the following data is deleted:
- EisenVault data — All files and folders can accessible by admin only after deleting the user.
- Groups — The user doesn’t have access to the group.
- Document ownership – After deleting the user, all the documents ownership will move to the department manager by default.
Disable a user
- Click Admin Tools, and then click Users.
You see the User Search page.
- Search for a user, and then select the user.
- On the User Profile page, click Edit User.
You see the Edit User page.
- Click Disable Account.
A checkmark indicates the account for the current user will be disabled.
- Click Save Changes.
On the User Profile page, the Account Status shows as Disabled. On the User Search page, the user displays in the search results list with a red dot, indicating the account is disabled.