EisenVault Tech Support FAQs

What is the function of toolbar at the top?

The EisenVault toolbar is designed to help you to navigate EisenVault and to quickly find content, people or departments. It’s always available at the top of the page after successful login. Home – Opens your user dashboard. Department –Opens recent visited departments. Tasks – Opens the My Tasks page where you can manage your tasks or view workflows […]

EisenVault Tech Support FAQs

Can you add groups at the same time, instead of individual users?

Yes, you can add groups in the departments instead of adding individual users. When you go to the option of “Department Members”, you will find an option “Groups”. Click on “Add Groups”. Search for the group. Click on “Add”. Select the role for the users of the group and click on “Add Groups”.  

EisenVault Tech Support FAQs

How do I find a link to share a document?

You can easily share a file – even with people who don’t have an EisenVault account. Clicking the Share action generates a URL that you can send by email or publish using social networking websites. People with access to the URL can view the file. Those with an EisenVault account have the option of logging […]

EisenVault Tech Support FAQs

What is EisenVault’s Support Policy?

EisenVault DMS Subscription provides software support and updates to help you keep pace with ever-growing demand of simplifying your business documents. EisenVault Support assures you of: Unlimited Support Instances. Regular Updates (New features, fixes, minor and even major version updates!) Customers who are under a valid Subscription are entitled to the benefits associated with this […]

EisenVault Tech Support FAQs

How to set expiry date and reminders for any document?

1. Admin can create a group “DOCUMENT_EXPIRY_NOTIFICATION_LIST” to get notifications on users email addresses. 2. Add users in the above group whom you want to be notified. 3. Add an aspect “Expirable Document” to those specific documents and set the document expiry date. 4. In case of document type “EisenVault Contract” and “EisenVault ID Document” above […]

Why EisenVault chose to use Google infrastructure ...

Cloud Based Management Services

The full power of the EisenVault Document Management System (DMS) can be realized through its unique fully cloud-based managed service. The system is hosted with a world-class commercial cloud infrastructure – the same infrastructure that supports millions of users and thousands of terabytes of data for businesses worldwide. This cloud-based approach offers several advantages over […]

Are my documents secure on the cloud?

Are my documents secure on the cloud?

EisenVault secures your documents while in transit and while at rest on the cloud. We also have state-of-the-art mechanisms for access control, versioning, accountability and backup. Security in Transit – SSL/TLS SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) […]

Which cities does EisenVault operate in?

Which cities does EisenVault operate in?

EisenVault’s head office is at Barakhamba Road, New Delhi. Our main records center is in Chattarpur, New Delhi, and is conveniently located for the entire NCR region. We can serve you easily and cost-effectively in: Delhi Gurgaon Manesar Faridabad Noida Ghaziabad Meerut Sonipat Bahadurgarh We are developing additional record centers for physical records management and […]

Why EisenVault chose to use Google infrastructure ...

Benefits of cloud based document management

The full power of the EisenVault Document Management System (DMS) can be realised through its unique fully cloud-based managed service. The system is hosted using world-class commercial cloud infrastructure – the same infrastructure that supports millions of users and thousands of terabytes of data for companies worldwide. This cloud-based approach has several advantages over traditional on-premises […]