EisenVault Tech Support FAQs

Can you add groups at the same time, instead of individual users?

Yes, you can add groups in the departments instead of adding individual users. When you go to the option of “Department Members”, you will find an option “Groups”. Click on “Add Groups”. Search for the group. Click on “Add”. Select the role for the users of the group and click on “Add Groups”.  

EisenVault Tech Support FAQs

How do I find a link to share a document?

You can easily share a file – even with people who don’t have an EisenVault account. Clicking the Share action generates a URL that you can send by email or publish using social networking websites. People with access to the URL can view the file. Those with an EisenVault account have the option of logging […]

EisenVault Tech Support FAQs

What is EisenVault’s Support Policy?

EisenVault DMS Subscription provides software support and updates to help you keep pace with ever-growing demand of simplifying your business documents. EisenVault Support assures you of: Unlimited Support Instances. Regular Updates (New features, fixes, minor and even major version updates!) Customers who are under a valid Subscription are entitled to the benefits associated with this […]

EisenVault Tech Support FAQs

How to set expiry date and reminders for any document?

1. Admin can create a group “DOCUMENT_EXPIRY_NOTIFICATION_LIST” to get notifications on users email addresses. 2. Add users in the above group whom you want to be notified. 3. Add an aspect “Expirable Document” to those specific documents and set the document expiry date. 4. In case of document type “EisenVault Contract” and “EisenVault ID Document” above […]

Why EisenVault chose to use Google infrastructure ...

Vorteile des Cloud-basierten Dokumentenmanagement System

Die volle Leistungsfähigkeit des EisenVault-Dokumentenverwaltungssystems (DMS) kann durch seinen einzigartigen vollständig Cloud-basierten verwalteten Dienst realisiert werden. Das System wird mit einer erstklassigen kommerziellen Cloud-Infrastruktur gehostet – dieselbe Infrastruktur, die Millionen von Benutzern und Tausende von Terabytes an Daten für Unternehmen weltweit unterstützt. Dieser cloudbasierte Ansatz bietet gegenüber den üblichen lokalen Dokumentenverwaltungssystemen mehrere Vorteile: Der für […]

Are my documents secure on the cloud?

Are my documents secure on the cloud?

EisenVault secures your documents while in transit and while at rest on the cloud. We also have state-of-the-art mechanisms for access control, versioning, accountability and backup. Security in Transit – SSL/TLS SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) […]

Which cities does EisenVault operate in?

Which cities does EisenVault operate in?

EisenVault’s head office is at Barakhamba Road, New Delhi. Our main records center is in Chattarpur, New Delhi, and is conveniently located for the entire NCR region. We can serve you easily and cost-effectively in: Delhi Gurgaon Manesar Faridabad Noida Ghaziabad Meerut Sonipat Bahadurgarh We are developing additional record centers for physical records management and […]

Why EisenVault chose to use Google infrastructure ...

Benefits of cloud based document management

The full power of the EisenVault Document Management System (DMS) can be realised through its unique fully cloud-based managed service. The system is hosted using world-class commercial cloud infrastructure – the same infrastructure that supports millions of users and thousands of terabytes of data for companies worldwide. This cloud-based approach has several advantages over traditional on-premises […]

How does EisenVault store physical documents?

How does EisenVault store physical documents?

We have excellent warehouses in the Delhi region We pack all your files into boxes, and barcode the files & boxes We have an internal database to keep track of the location of all files, based on barcodes We are able to retrieve your physical files within hours of receiving the request